How to Upload Diags

To expedite troubleshooting on SkyCluster or FlashGrid Storage Fabric cluster, diagnostic data collection is an important step. The following document describes steps for collecting and uploading FlashGrid diags to the secure storage used by FlashGrid support.

  1. Check FlashGrid diags package version:

    #rpm -qa|grep diags
    
    flashgrid-diags-X.Y
  2. Refer to the corresponding section based on the installed flashgrid-diags version (X.Y numbers):

    FlashGrid Diags version 18.10 or newer
    FlashGrid Diags version 18.04

FlashGrid Diags version 18.10 or newer

  • If you have Internet access, or proxy (if you use proxy, set it first):

    As root:

    # flashgrid-diags upload-all

    The above command will automatically collect diags from all cluster nodes and upload to the secure storage used by FlashGrid support.

  • In case, no Internet or proxy is configured, run:

    # flashgrid-diags collect-all

    and upload generated file manually using a secure upload form

FlashGrid Diags version 18.04

Collect diagnostic data by running the following command on any node:

As root:

# flashgrid-diags --all

and upload generated file manually using a secure upload form